Woodford Outdoor Anti-Burst Faucet Stops Callbacks

The Woodford Model 19 freezeless, anti-burst residential wall faucet prevents burst pipes—even if the hose is attached in freezing temperatures.  The Woodford Model 19 outdoor faucet, with its easily identifiable oval handle, features a patented Pressure Relief Valve that prevents pressure build-up and burst tubes.  For just a few dollars more than a standard design, freezeless faucet, the homeowner can rest easy knowing their faucet won’t burst in freezing weather, even if they forget to remove the hose.  This product is made in the USA and is backed by a 5 Year Limited Warranty.  

Many builders have switched to the Model 19 anti-burst faucet to reduce their warranty claims.  Home Creations, in Oklahoma, builds over 500 home per year.  They switched to the Woodford Model 19 to eliminate warranty claims for burst faucets.  MJ Farzaneh, Construction Director and Co-Owner of Home Creations, shares “Ultimately, the homeowner blamed us.”  Farzaneh was referring to the awkward situation a builder finds himself in when a homeowner leaves a hose attached to an outdoor faucet in the winter, the faucet freezes, pipes burst and significant water damage results.  Home Creations thoroughly informs homeowners regarding the need to remove hoses during winter, but, “People forget,” says, Farzaneh. 

Even though Home Creations was not at fault, they routinely fixed the damage at no charge to the homeowner, eating $1,000 or more in costs every time.  “In the world of social media and the Internet,” Farzaneh said, “a disgruntled customer can hurt your reputation…it is essential to eliminate negative publicity, even if it isn’t accurate or justified.  That doesn’t mean we enjoyed the expense, though.  The Model 19 solved our problems.  It won’t freeze and burst, even if a hose is left on in freezing temperatures…and we get plenty of sub-freezing days in Oklahoma.  They’re a little more expensive than ordinary outdoor faucets, but they have eliminated our problems—and costs—associated with burst pipes.”

“I’m proud to have the Woodford Model 19 in our homes,” Farzaneh said.  “We have peace of mind, our customer has peace of mind.  You can’t put a price on a happy homeowner.”

Contractors are switching to the Model 19 to reduce the time and costs associated with callbacks due to burst pipes and a lack of reliability associated with widely available, import faucets during the one year warranty period.  Contractors have found that purchasing the Woodford Model 19 anti-burst faucet actually saves them money and enhances their reputation with builders and homeowners.  

For more information, please contact Woodford Manufacturing at woodfordmfg.com.